The article explores the growing trend of people turning to AI chatbots, particularly ChatGPT, for therapeutic support and mental health guidance. While AI therapy offers benefits like 24/7 availability and reduced costs compared to traditional therapy, mental health professionals express significant concerns about its limitations and potential risks. The article highlights that while ChatGPT can provide basic emotional support and general advice, it lacks the nuanced understanding, professional training, and ethical boundaries that human therapists possess. Key concerns include AI’s inability to recognize severe mental health crises, the potential for harmful advice, and the absence of professional accountability. Mental health experts emphasize that AI chatbots should complement rather than replace traditional therapy, serving as a preliminary support tool or supplement to professional care. The article also discusses the importance of maintaining clear boundaries when using AI for mental health support and acknowledges that while technology continues to advance, the complex nature of human psychology and emotional healing requires the empathy, experience, and professional judgment that only human therapists can provide. The conclusion suggests that while AI therapy tools may have a role in the future of mental health care, they currently serve best as an accessible entry point for those seeking initial support or unable to access traditional therapy immediately.
Source: https://www.businessinsider.com/chatgpt-therapy-risks-benefits-boundaries-2025-3