Reddit Answers: AI-Powered Search Tool Performance Review 2024

Reddit has launched Reddit Answers, an AI-powered search tool that marks the social platform’s ambitious entry into the search engine market. The feature, currently in beta and available to a limited number of US users, uses artificial intelligence to scan community posts and generate concise answers to user questions.

How Reddit Answers Works: The tool displays a large search box where users input questions. Reddit’s AI then generates a summary with subsections containing bullet points, each hyperlinked to source posts on Reddit. The format closely resembles Google’s AI Overview, which appears at the top of Google search results. However, a key difference is that Reddit Answers exclusively links to Reddit sources, while Google’s AI Overview links to external sources, including Reddit itself.

Performance on Recent News: Business Insider’s testing revealed significant limitations with current events. When asked “Who won the New Orleans Saints game?” on December 15, Reddit Answers couldn’t find information. When rephrased, it incorrectly pulled results from a September 22 game—three months old. Similarly, when asked about Blake Lively’s recent legal complaint against Justin Baldoni filed December 20, the tool only referenced her August 8 premiere attendance, completely missing the sexual harassment allegations and reputation damage conspiracy claims that made her trending.

Success with Complex Topics: Reddit Answers performed significantly better on nuanced subjects with multiple viewpoints. When asked about universal basic income pros and cons, the AI successfully compiled diverse perspectives from multiple subreddits including r/casualconversations, r/neutralpolitics, and r/basicincome. It identified three pros (economic stimulation, empowerment, welfare simplification) and three cons (high costs, inflation risks, work disincentives), though most referenced posts were at least six months old, with one being six years old.

Reddit’s AI Strategy: CEO Steve Huffman noted that users already “Google with the intention of ending up on Reddit,” recognizing that people know “Reddit has answers, advice, perspectives on just about whatever you’re looking for.” This insight drove Reddit Answers’ development. The company has had a strong year, going public successfully and partnering with AI companies like OpenAI and Google to monetize its data while developing its own AI capabilities.

Key Quotes

I think what’s happening is people know that Reddit has answers, advice, perspectives on just about whatever you’re looking for

Reddit CEO Steve Huffman explained at an October event why the company developed Reddit Answers, recognizing that users already use Google specifically to find Reddit content, indicating a market opportunity for direct AI-powered search.

users are already Googling with the intention of ending up on Reddit

Steve Huffman’s observation highlights Reddit’s unique position as a destination for authentic advice and perspectives, which became the strategic foundation for developing an AI search tool that keeps users within Reddit’s ecosystem.

Reddit Answers has the potential to quickly summarize Redditors’ views on diverse and complex topics, but it appears to have some learning to do itself before it can truly compete with Google

Business Insider’s assessment after testing Reddit Answers captures both the promise and limitations of the AI tool, particularly its struggles with current events versus its strength in synthesizing complex, multi-faceted discussions.

Our Take

Reddit Answers exemplifies the current state of AI search: impressive at synthesis, weak on timeliness. The tool’s ability to compile diverse viewpoints on universal basic income demonstrates AI’s strength in aggregating and organizing complex information. However, its failure with recent news about Blake Lively and the Saints game exposes a fundamental limitation—AI models trained on historical data struggle with real-time events.

What’s particularly interesting is Reddit’s strategic positioning. By keeping all links within its ecosystem, Reddit is essentially creating a walled garden powered by AI, similar to how social platforms have historically tried to keep users on-platform. This could accelerate the fragmentation of the open web.

The comparison with Google’s AI Overview is telling: Google links externally (including to Reddit), while Reddit links only internally. This suggests we’re entering an era where AI search becomes a competitive moat rather than a neutral discovery tool. The winner may not be who has the best AI, but who controls the most valuable content corpus.

Why This Matters

Reddit Answers represents a significant shift in how social platforms are leveraging AI to compete directly with traditional search engines. This matters for several reasons: First, it demonstrates how AI is enabling non-traditional players to enter the search market, potentially disrupting Google’s dominance. Second, Reddit’s approach of using AI to synthesize community knowledge creates a new model for information discovery that prioritizes crowd-sourced wisdom over algorithmic ranking.

The tool’s limitations with recent news highlight a critical challenge for AI-powered search: real-time accuracy and currency of information. While AI excels at synthesizing historical discussions and diverse viewpoints on complex topics, it struggles with breaking news and rapidly evolving situations. This reveals an important gap in AI search capabilities that companies must address.

For businesses and content creators, Reddit Answers signals that AI-mediated search will increasingly determine information visibility. The tool’s exclusive linking to Reddit content also raises questions about information silos and whether AI search will fragment the open web. As more platforms develop similar AI search tools, the competition for user attention and the definition of authoritative information sources will fundamentally change.

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Source: https://www.businessinsider.com/reddit-answers-how-it-works-performs-early-access-2024-12