OpenAI has unveiled a new AI agent called ‘Operator’ that can assist users in booking reservations, making purchases, and completing other tasks online. The agent is designed to navigate websites and apps, fill out forms, and interact with customer service representatives on the user’s behalf. Operator aims to streamline tedious online tasks, saving users time and effort. It can handle complex scenarios like booking travel arrangements or ordering products with specific customizations. The agent is trained using reinforcement learning and has access to a vast knowledge base. OpenAI plans to roll out Operator gradually, starting with a limited set of capabilities and expanding over time. While Operator promises convenience, concerns have been raised about privacy, security, and the potential impact on human jobs. OpenAI emphasizes that the agent operates within ethical boundaries and prioritizes user consent and control.