Meta, the parent company of Instagram, has announced the launch of custom AI chatbots for professional accounts on the platform. These chatbots, powered by Meta’s AI technology, will allow businesses and creators to automate interactions with their followers and customers. The AI assistants can handle tasks such as answering frequently asked questions, providing product recommendations, and scheduling appointments. Meta aims to streamline communication and enhance the user experience for both businesses and consumers. The chatbots will be customizable, allowing businesses to tailor the AI’s personality, tone, and knowledge base to align with their brand identity. This move by Meta is part of their broader strategy to integrate AI capabilities across their platforms and services. By leveraging AI, Meta aims to improve efficiency, personalization, and engagement for its users, particularly those with professional or business accounts.
Source: https://time.com/7005238/meta-custom-ai-chatbot-instagram-professional-users-profile/