Marc Benioff, the co-CEO of Salesforce, ruptured his Achilles tendon while on vacation in Fakarava, French Polynesia. Despite this setback, Benioff remains focused on Salesforce’s AI strategy, which includes the development of AI agents called “AgentForce” that will be available by 2024. These AI agents will assist customers and employees with various tasks, leveraging Salesforce’s Einstein AI platform. Benioff believes that AI agents will be a game-changer, enabling companies to provide better customer service and support. However, he emphasizes that the AI agents will work alongside human agents, not replace them entirely. Salesforce’s AI strategy aims to enhance productivity and efficiency while maintaining a human touch in customer interactions.