KPMG's AI Training Strategy: Preparing Employees for the AI Revolution

KPMG has launched an ambitious initiative to train its entire 400,000-person global workforce in artificial intelligence by 2025, setting a new standard for corporate AI education. The program, which began rolling out in October 2023, focuses on teaching employees practical AI skills and applications relevant to their specific roles. The training is structured in three tiers: foundational knowledge for all employees, advanced training for those who will use AI tools regularly, and specialized instruction for technical experts. Key aspects include hands-on experience with AI tools, understanding AI capabilities and limitations, and learning to integrate AI into daily workflows. The company emphasizes responsible AI use and ethical considerations throughout the training. KPMG’s approach includes both self-paced learning and instructor-led sessions, with content tailored to different departments and roles. The initiative represents a significant investment in future-proofing their workforce and maintaining competitive advantage in the professional services sector. Early results show improved efficiency and innovation in client services, with employees reporting increased confidence in using AI tools. The program also addresses concerns about AI’s impact on jobs by positioning it as an enhancement to human capabilities rather than a replacement. This comprehensive training approach is being viewed as a potential model for other large organizations looking to build AI capabilities across their workforce.

Source: https://www.businessinsider.com/kpmg-ai-training-how-companies-are-teaching-employees-to-use-2025-7