EY’s newly appointed CEO Janet Truncale has outlined an ambitious vision for AI integration in the consulting giant, projecting that by 2025, artificial intelligence will affect approximately 45% of the firm’s workforce. In her first major strategic announcement since becoming CEO-elect, Truncale emphasized that while AI will significantly impact jobs, it won’t necessarily lead to widespread job losses. Instead, she envisions AI augmenting human capabilities and transforming how work is performed. The firm plans to invest heavily in AI technology and training, with a commitment to reskill employees whose roles will be modified by AI implementation. Truncale highlighted that EY is already utilizing AI tools for tasks like document review and data analysis, resulting in improved efficiency and accuracy. The company’s approach focuses on responsible AI adoption, ensuring that technology enhances rather than replaces human expertise. Key initiatives include a $1.4 billion technology investment plan and the development of AI-focused training programs for employees. The firm’s strategy aligns with broader industry trends showing increased AI adoption in professional services. Truncale stressed that client trust and quality control remain paramount, with human oversight maintaining a crucial role in AI-augmented processes. This transformation is expected to create new roles and opportunities within the firm, particularly in AI governance, ethics, and specialized technical positions.
Source: https://www.businessinsider.com/ey-ceo-janet-truncale-ai-jobs-consulting-giant-2025-5