AWS Customers Demand DeepSeek AI Access as Chinese Startup Disrupts Market

Major Amazon Web Services (AWS) customers are urgently requesting access to DeepSeek’s AI models, signaling a significant shift in the enterprise AI landscape. According to an internal document obtained by Business Insider, more than 20 key AWS clients contacted Amazon over the weekend asking for DeepSeek models to be made available through Amazon’s Bedrock AI development platform.

High-profile companies leading the charge include Toyota, Stripe, Cisco, Yelp, Workday, Mercado Libre, and WK Kellogg. These enterprise customers are eager to test and evaluate DeepSeek’s AI capabilities internally, reflecting widespread interest in the Chinese startup’s breakthrough technology.

An Amazon spokesperson emphasized the company’s commitment to customer choice, stating that Bedrock customers use multiple models to meet their unique needs. “We are always listening to customers to bring the latest emerging and popular models to AWS,” the spokesperson said, suggesting AWS is seriously considering adding DeepSeek to its offerings.

DeepSeek has disrupted the AI industry by rolling out models that match or exceed the performance of Silicon Valley’s top offerings—including those from OpenAI and Google—at a fraction of the cost. The startup’s cheap pricing, strong performance, and compute efficiency have raised fundamental questions about US tech companies’ massive spending on AI infrastructure and development.

The market impact was immediate and dramatic. Tech stocks plunged on Monday, with AI chipmakers Nvidia, Broadcom, and TSMC experiencing significant drops as investors reassessed the competitive landscape. Amazon shares initially fell but recovered to close up 0.2%, highlighting the company’s strategic positioning.

AWS’s multi-model strategy appears vindicated by DeepSeek’s emergence. Unlike OpenAI and Google, which have invested heavily in proprietary frontier models, AWS focused from the beginning on providing customers access to diverse AI models through Bedrock. The company maintains an internal AGI team that developed Nova, unveiled in December, but has primarily prioritized offering a range of third-party models.

One AWS employee told Business Insider the company wasn’t in “panic” mode over DeepSeek. “If DeepSeek’s models are good, we’ll just host it on Bedrock,” the person said, reflecting Amazon’s platform-agnostic approach to the generative AI race.

Key Quotes

We are always listening to customers to bring the latest emerging and popular models to AWS

An Amazon spokesperson made this statement to Business Insider, indicating AWS’s customer-driven approach and openness to adding DeepSeek models to its Bedrock platform despite the Chinese startup’s disruptive impact on the market.

If DeepSeek’s models are good, we’ll just host it on Bedrock

An AWS employee shared this perspective with Business Insider, revealing the company’s pragmatic, non-defensive stance toward DeepSeek’s emergence—a stark contrast to competitors who have invested billions in proprietary AI development.

We expect to see many more models like this — both large and small, proprietary and open-source — excel at different tasks

The Amazon spokesperson provided this forward-looking statement, reinforcing AWS’s multi-model philosophy and suggesting the company anticipated diverse AI solutions rather than a winner-take-all market dominated by a single provider.

Our Take

DeepSeek’s rapid ascent exposes a critical vulnerability in the AI industry’s prevailing narrative. The assumption that AI leadership requires massive capital expenditure and proprietary infrastructure is being challenged by a more efficient, cost-effective alternative. AWS’s platform approach—often criticized as lacking the innovation of competitors building their own models—now appears strategically brilliant. By remaining model-agnostic, Amazon can capitalize on any breakthrough regardless of origin. The urgent customer demand for DeepSeek access demonstrates that enterprises prioritize performance and cost-efficiency over provider loyalty. This could accelerate the commoditization of AI models, shifting competitive advantage toward integration, deployment, and application development rather than foundational model creation. The market’s violent reaction suggests investors are recalibrating expectations about AI infrastructure spending and returns.

Why This Matters

This development represents a potential inflection point in the AI industry’s competitive dynamics. DeepSeek’s emergence challenges the assumption that only well-funded US tech giants can develop cutting-edge AI models, potentially democratizing access to advanced AI capabilities. For enterprises, this means more cost-effective options for AI deployment, which could accelerate adoption across industries.

AWS’s platform strategy is proving prescient. By positioning itself as a neutral marketplace for AI models rather than betting exclusively on proprietary technology, Amazon may be better insulated from disruption than competitors heavily invested in their own models. This could reshape how cloud providers approach AI services.

The market reaction—with billions wiped from AI chip stocks—signals investor concern about whether massive infrastructure investments will generate expected returns if efficient, low-cost alternatives emerge. This could influence future AI spending patterns and valuations across the tech sector, potentially redirecting capital toward application layers rather than infrastructure.

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Source: https://www.businessinsider.com/aws-deepseek-customer-cloud-access-bedrock-stripe-toyota-cisco-workday-2025-1