According to a report from The Information, Amazon is planning to provide its delivery drivers with AI-powered smart glasses by 2024. The glasses, codenamed “Pegasus,” would use augmented reality to overlay visual prompts and directions onto the driver’s field of view, potentially improving efficiency and reducing errors. The glasses would also feature facial recognition technology to verify the identity of the recipient before handing over a package. This move aligns with Amazon’s broader push into wearable technology and its efforts to optimize its logistics operations. However, the use of facial recognition raises privacy concerns, and the company may face scrutiny over potential biases and misuse of the technology. The report suggests that Amazon aims to roll out the smart glasses to a portion of its delivery workforce by the end of 2024, pending successful testing and regulatory approvals.
Source: https://www.businessinsider.com/amazon-smart-glasses-delivery-drivers-report-2024-11